Riviera Towing

Accident · What to do

Car Accident in Bairnsdale?What to Do Now

After a crash it is hard to think straight. Work through this list, then call me to clear the vehicle and take it to your repairer, your insurer’s yard or home.

Talk to the driver now0424 966 333

Not urgent? Send a photo quote.

Car Accident in Bairnsdale

Getting your car off the road

Accident damaged cars are carried flat on the tilt tray, so a car that will not roll or steer can still be moved without more damage.

Tell me where it needs to go: your panel beater, your insurer’s assessor, a holding yard or home. If you are not sure yet, I can hold it until your insurer decides.

Riviera Towing tilt tray truck ready for an accident callout

Do this now

  • Call 000 if anyone is hurt, or if there is fire, a fuel leak or danger to traffic
  • Turn on hazard lights and get everyone to a safe spot off the road
  • Swap names, addresses and registration details with the other drivers
  • Take photos of the vehicles, the damage, the scene and number plates
  • Report it to Victoria Police if anyone is injured or you could not exchange details
  • Call your insurer, then call 0424 966 333 to clear the vehicle

How a Callout Works

Three steps. One driver. No runaround.

  1. 01

    You call

    Straight through to the driver, no call centre, no script. Tell us where you are and what you've got.

    Avg. answer time: under a minute

  2. 02

    Honest ETA

    Real arrival window from someone who actually knows the East Gippsland roads. If we can't help, we'll tell you who can.

    No vague "on our way" lines

  3. 03

    Loaded & moved

    Damage free tilt tray loading, strapped properly, delivered to your chosen workshop, home or depot.

    Fully insured, owner operated

Field Notes

Recent jobs on the tray.

View all photos
  • Roadside callout, East Gippsland
    Roadside callout, East Gippsland
  • Riviera Towing tilt tray, Bairnsdale yard
    Riviera Towing tilt tray, Bairnsdale yard
  • Classic Ford Cortina, vineyard pick-up
    Classic Ford Cortina, vineyard pick-up

FAQ

Common questions

Can't see your question? Call me and ask. I answer my own phone.

Call 0424 966 333
  • Do I have to use the tow truck my insurer sends?

    Check your policy. Many insurers let you choose, or will reimburse a tow you arrange. Ask them when you report the claim.

  • Can you tow a car that will not roll?

    Yes. Damaged and non rolling vehicles are winched carefully onto the tilt tray.

  • What areas do you cover for accidents?

    Bairnsdale and all of East Gippsland, including the Princes Highway, the Great Alpine Road and the lakes towns.

Coverage Area

Bairnsdale based.Victoria wide.

Bairnsdale to Cann River, Omeo to the coast, and anywhere in between.

Local, regional and long distance jobs across East Gippsland and greater Victoria. Interstate by arrangement.

Full service area

Towns I run regularly

Call for instant help0424 966 333